D35-1, Tower A, Menara SuezCap 1, 2, Jalan Kerinchi Kiri, Pantai Dalam, 59200 Kuala Lumpur, Malaysia
help@ezauto.my
+88 (0) 101 0000 000

Frequently Asked Questions

What if I still got a bank loan on my car?

ezAuto accepts all used cars with outstanding bank loan and our Client Experience team will guide you through the hassle-free process of settling your bank loan. Please kindly submit your car details for inspection booking or feel free to contact us to know more.

What if my car registration card is with the bank? ?

If you were to attend the inspection without the car grant, you’ll have to send a photocopy to the inspector in charge after the inspection if you want to proceed with bidding/transaction.

What happens after I agree to sell my car?

You will need to release the car to us within 5 days from the day you agreed to accept our offer or bid price. Our staff will contact you to arrange for ownership transfer, Hire Purchase settlement if any and collect the car from you within the 5 days.

How should I contact ezAuto for more information?

You can reach us with various channel as below:

  • Telephone: (+60) 03-0000 0000
  • Live chat            : ezAuto.my
  • Facebook           : facebook.com/ezAuto
  • Instagram           : @ezAuto
  • E-mail Us: Contact Us Here 

Why ezAuto can give higher offers for my car than others?

We have a nationwide network of more than 4,000 used car dealers throughout Malaysia (including Sabah & Sarawak), in which buyers will place their highest offer through our transparent live bidding session. We will provide the login details so you could experience the transparent process live.

Ready To Sell Your Car ?

demo